Privacy Policy

Collection & Use of Personal Information

We collect various pieces of Personal information from users in order for us to provide them with a better experience as well as personalised content when they visit our website. This includes but is not limited to: first name and last name, email address, birth date, phone number, gender and other demographic information such as location information and IP addresses. We may also collect certain financial data, such as credit card numbers and payment methods, to process transactions that customers initiate through our website.

The Personal Information collected is used for various purposes, including improving customer service, optimising the user experience on our website, managing user accounts, responding to customer inquiries and delivering promotional materials or newsletters related to products or services offered through our website, which may be interesting and relevant to customers based on their interests or previous interactions with us.

Disclosure & Sharing Of Personal Information

Owner Inspections will not share personal information with third parties without your prior consent, except where disclosure is required by law or necessary to protect the safety of users or others. Where legally required to disclose personal data, we will notify you in advance unless prohibited by law (for example, where notification would impede a criminal investigation or where there is an imminent risk of harm).

Furthermore, we may also partner with third-party advertising networks which serve ads on behalf of Owner Inspections throughout other websites online; these networks have their own privacy policies which govern their activities separate from ours and must also be considered when using their services through links provided on our website.

Security Of Personal Information

Owner Inspections takes all reasonable measures necessary to ensure that all Personal Information collected from customers is secure at all times, including encryption technology used during transmission when needed as well as physical security measures at facilities used for storing data collected from users online and offline.

However, no method of internet transmission or electronic storage is completely secure. While we follow industry best practices to protect against unauthorised access, loss, or misuse, we cannot guarantee absolute security of your personal information.

User Rights Regarding Their Data Access & Control

Under the Privacy Act 1988 (Cth) and applicable data protection laws, you may have the right to access, correct, or delete personal information we hold about you. You may also request that we restrict or cease processing your data, or provide your data in a portable format.

Available rights may vary depending on your jurisdiction.

To exercise any of these rights, please email us at [email protected] with the subject line "Data Access Request".

Australian Privacy Act

Owner Inspections is bound by the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs) contained therein. The APPs regulate how organisations collect, use, disclose, store and provide access to personal information. We are committed to complying with all applicable requirements under the Privacy Act and the APPs.

Under the APPs, you have the right to request access to the personal information we hold about you, request correction of inaccurate information, and make a complaint if you believe we have breached the APPs. If you are not satisfied with our response to a complaint, you may refer the matter to the Office of the Australian Information Commissioner (OAIC) at www.oaic.gov.au.