Owner Inspections - Building and Pest Inspections Australia

Property Damage Insurance
Claim Assessments

Maximising Your Insurance Benefits: In-Depth Analysis of Property Damage Claims.

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Google Reviews

See what our customers are saying about their experience with us

EXCELLENT

Based on 147 reviews

S

Sarah Mitchell

2 weeks ago

Excellent service from start to finish. The inspector was thorough and professional, and the report was delivered within...

J

James Thompson

1 month ago

Very impressed with the level of detail in the inspection report. The inspector found issues that we would have never no...

M

Michelle Kovac

3 weeks ago

Professional and knowledgeable team. They took the time to explain everything and answer all our questions. The thermal ...

D

David Lee

1 week ago

Used Owner Inspections for our pre-purchase inspection. The report was comprehensive and easy to understand. The inspect...

E

Emma Wilson

5 days ago

Outstanding service! The building inspector was extremely knowledgeable and took the time to walk us through every findi...

R

Robert Chen

2 weeks ago

Fantastic experience from booking to receiving the report. The online system made scheduling easy, and the inspector arr...

L

Lisa Anderson

1 month ago

Highly professional team. The pest inspection was thorough and they provided great advice on prevention. The report was ...

M

Mark Taylor

3 weeks ago

Best building inspection service in Australia. They found structural issues that other inspectors missed. Saved us thous...

Why Choose Owner Inspections?

Latest Tools and Technologies

  • Honesty and Courtesy
  • Best Value For Money
  • Free Consultation
  • Licensed Company
  • Qualified and Experienced Inspectors
  • Modern Systems
  • Fully Insured
  • Thorough Inspections
  • Easy-To-Understand, Detailed Reports
  • Fixed Price, No Extras
  • Exceptional Customer Service
  • Hassle-Free Coordination
  • Fast Turnaround
  • 24/7 Booking System

Last updated: 12 February 2025

Why Is an Insurance Claim Assessment Important?

Engaging an independent building inspector provides insurance companies with a comprehensive, unbiased damage assessment enabling accurate claim decisions. Our professional evaluations ensure that all damage is properly documented and that you receive fair compensation for repairs. Without proper documentation, claims can be denied or underpaid.

How We Maximise Your Insurance Benefits:

Our detailed assessments ensure accurate damage evaluation for full compensation, provide solid documentation validating your claim, expedite the claim process for timely repairs, and assist in reviewing your insurance plan sufficiency to avoid overpaying or being underinsured.

Who Needs an Insurance Claim Assessment?

Our insurance claim assessment services support a wide range of clients

Homeowners

Homeowners

Landlords

Landlords

Property Managers

Property Managers

Strata Managers

Strata Managers

Insurance Companies

Insurance Companies

Solicitors & Lawyers

Solicitors & Lawyers

Report Inclusions

Armed with extensive training, qualifications, and insurance, our Building Insurance Claim Assessors excel in executing in-depth and precise evaluations of properties impacted by damage. Our broad-ranging property insurance claim inspection and assessment process pinpoints the degree of damage and stipulates any consequent repairs that might be needed.

  • A general overview of the property and its condition
  • An assessment of structural components such as roofs, walls, foundations, windows and doors
  • Identification and evaluation of any water or moisture damage
  • Evaluation of any fire, smoke or vandalism damage
  • Identification and evaluation of any electrical and plumbing issues
  • Assessment of any site drainage issues present in the building
  • Identification and evaluation of any flood-related damages
  • An examination of the property's systems, such as heating, ventilation and cooling
  • Assessment of any hazardous materials present in the building
  • Identification and evaluation of dampness and mould issues

The Team at Owner Inspections are available at all hours to take your query. Click the Request Quote button below to get in touch with our Insurance Claim Assessment Specialists today!

Insurance claim inspection in progress

Our Insurance Claim Assessment Process

A thorough three-stage approach to supporting your insurance claim

1

Document Review and Inspection

Our insurance claim specialist begins with a thorough review of your insurance policy and any existing documentation. This is followed by a comprehensive on-site inspection to assess all property damage.

What's Included:

  • Initial consultation and case assessment
  • Review of insurance policy coverage
  • Analysis of damage timeline and cause
  • Comprehensive site inspection
  • Photographic documentation of all damage
  • Moisture and thermal imaging where required
  • Identification of affected areas
  • Assessment of repair requirements
Document Review and Inspection
2

Detailed Report Preparation

Following the inspection, our specialist prepares a comprehensive report documenting all findings, damage analysis, and professional opinions to support your insurance claim.

What's Included:

  • Detailed documentation of all damage
  • Analysis of damage cause and extent
  • Reference to building standards
  • Insurance policy compliance assessment
  • Professional opinions on repairs needed
  • Remediation recommendations
  • High-resolution photographs
  • Clear, objective reporting
Detailed Report Preparation
3

Repair Cost Estimate

We prepare detailed cost estimates for repair works to support your insurance claim. Our estimates help ensure you receive fair compensation for all necessary repairs.

What's Included:

  • Itemised repair cost estimates
  • Scope of remedial works
  • Labour and material costings
  • Timeline for repairs
  • Support for claim negotiations
  • Dispute resolution assistance
  • Follow-up inspections available
  • Ongoing claim support
Repair Cost Estimate

Get Your Free Expert Quote Today

Need an independent insurance claim assessment? Our qualified inspectors are ready to document your property damage and provide a comprehensive report to support your claim.

Example Defects

Common types of property damage documented in insurance claim assessments

Compound Damage

Compound Damage

Roof Damage

Roof Damage

Moisture Issues

Moisture Issues

Window Damage

Window Damage

Benefits for Property Owners

Accurate damage evaluation for full compensation
Solid documentation validating your claim
Expedited claim process for timely repairs
Independent and unbiased assessment
Professional evidence for disputes
Thermal imaging and moisture detection
Licensed and insured inspectors
Fast turnaround on reports

Get expert support for your insurance claim - give the Owner Inspections Team a call today! 1300 471 805

Benefits for property owners

Benefits for Insurance Companies

Independent third-party assessment
Accurate damage documentation
Professional repair cost estimates
Expedited claim processing
Reduced disputes and litigation
Trusted expert opinions
Comprehensive photographic evidence
Clear and objective reporting

Partner with Owner Inspections for reliable property damage assessments - contact us today! 1300 471 805

Benefits for insurance companies

Latest Tools and Technology

We use state-of-the-art equipment to deliver accurate and comprehensive inspections

Cloud-Based Reports

Cloud-Based Reports

Thermal Imaging Camera

Thermal Imaging Camera

Moisture Hygrometer

Moisture Hygrometer

Termatrac T3i Radar

Termatrac T3i Radar

Digital Inclinometer

Digital Inclinometer

DJI Mavic 3 Drone

DJI Mavic 3 Drone

Insurance Claim Assessment FAQs

Answers to common questions about our insurance claim assessment services

An independent insurance damage claim inspection is a professional evaluation by a neutral third party who examines the extent and cause of property damage to aid in accurate insurance claim filing. Our inspectors provide unbiased assessments that benefit both claimants and insurance companies.

We are committed to impartiality, thoroughness, and expertise. Our detailed property inspections have helped many satisfied clients achieve fair claim outcomes. We provide comprehensive documentation that supports your claim.

Our service provides in-depth evidence and expert opinions that bolster your claim and enhance your chances of a fair resolution. We document all damage thoroughly with photographs and detailed descriptions.

We inspect structural issues, water damage, fire and smoke damage, storm and weather-related damage, flood damage, vandalism, and other property damage types covered by insurance policies.

Inspections can typically be conducted within 1-3 days of your request, depending on case urgency and complexity. We understand time is critical for insurance claims.

Yes, we provide comprehensive reports including damage analysis, photographic evidence, and expert opinions. Our reports are designed to support insurance claim processes.

Yes, all our inspectors are licensed and highly qualified with considerable experience in property damage assessment. We hold registrations in NSW, Victoria, and Queensland.

Fees depend on the nature and scope of the inspection. We offer competitive rates and provide quotes upon request based on your specific requirements.

We maintain our independence while supplying the necessary reports that facilitate the claim process. Our impartial assessments are trusted by insurance companies across Australia.

Yes, our detailed inspections provide critical evidence that can be used to contest claim denials or underpayments. We help ensure you receive fair compensation for property damage.

Yes, our service is entirely confidential. We maintain strict information privacy protocols and handle all client information with the utmost care.

We serve multiple suburbs across NSW, Queensland, and Victoria. Contact us to confirm service availability in your area.

Absolutely. We are committed to delivering accurate, unbiased expert analyses. Our positive client reviews reflect our dedication to quality and integrity.

You can complete our online enquiry form or contact us via phone. Our team will guide you through the booking process and answer any questions.

Having your insurance policy details, any correspondence with your insurer, photographs of the damage, and information about when the damage occurred helps us provide a thorough assessment.

Report turnaround depends on the complexity and scope of the damage. Standard reports are typically delivered within 5 to 7 business days. Urgent cases can be expedited upon request with faster turnaround times available.

Yes. An independent assessment from a qualified building inspector can provide new evidence to challenge a denied claim. Our detailed reports with photographic documentation and professional opinions often reveal damage that was overlooked or undervalued in the original assessment.

Yes, our reports include itemised repair cost estimates that detail the scope of work, materials, and labour required to restore the property. These estimates help ensure you receive fair compensation from your insurer for all necessary repairs.

Insurance company assessors are appointed by and work for the insurer, which can create a conflict of interest. Our assessments are completely independent and focused on accurately documenting all damage to ensure you receive fair compensation. We work for you, not the insurance company.

Yes, we assess all types of property damage including storm damage, flood damage, fire and smoke damage, water damage from burst pipes, hail damage, and wind damage. Our inspectors are experienced in documenting natural disaster damage for insurance claims.

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