Frequently Asked Questions

Yes, Owner Inspections is fully covered with comprehensive professional indemnity and public liability insurance, providing you peace of mind when working with us.

Our promise is a full report within 24 hours of your inspection’s completion – guaranteed satisfaction.

At Owner Inspections, we prioritise the utmost expertise in building inspections. We carefully select inspectors with extensive qualifications and experience in line with your particular property and specific service needs. This ensures you receive only the most capable professional to inspect your property inside and out.

When booking your inspection, we provide you with an individualised checklist of documents required for a comprehensive assessment tailored to the unique needs and nature of your property. The more information and documents available to us, the better our assessment will be – providing you with maximum accuracy in our report.

Our inspectors are equipped to complete their reports independently, allowing you to attend to other important matters. Should there be any questions or requests regarding the inspections, though, simply send them through 24 hours ahead, and our modern system will ensure they appear on your inspector’s online checklist when he arrives at your premises. Of course, if preferred, you are always welcome to be at the inspection for further clarification afterwards as long as you meet the OHS requirements.

Choose online payment via card for speed and ease. Our system ensures swift processing, making payment efficient. We also offer direct bank transfer as the second option.

Our comprehensive services are designed to ensure you receive the cloud-based report efficiently and conveniently. We will promptly provide it in an online link and a PDF version via email, with the extra convenience of an SMS link for easy access.

Our inspections can take anywhere from 1 to 2 hours, though if the project requires special attention due to the type of inspection, property size, complexities or special needs, it could require extra time. We focus on thoroughness and your satisfaction rather than speed. 

Not at all! There are no additional charges, even if we need more time to complete your inspection at the best quality (except for the services where we charge based on hourly rate).

Travel expenses are fully covered within our fixed fee, ensuring an all-inclusive experience with no additional costs for transportation.

With our fixed price quotations, you can rest assured that the inspection fixed fees are fully covered. No additional or hidden costs will be incurred upon agreement with your quotation.

We provide you with a comprehensive ATO-acceptable payment invoice and receipt, so eligible customers can claim the costs back on tax.

We understand the unpredictability of construction projects, which is why we provide a free rescheduling service. All you need to do is notify us 24 hours in advance, and your project can be rescheduled according to your preferred timeline!

Prices may differ based on the property size, inspection type and on-site complexities. Contact us for the best prices on your inspection.

With just a few clicks, you can book an inspection with us by completing our online form provided in your quotation. Our friendly office personnel will take over from there and ensure the process is handled smoothly.